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Payment & Shipping

FOR Greece

 

Payment Methods:

1. Cash-on-delivery ( +1. 90 €). Make your payment upon the receive of your ordered products. You will be charged the amount of 1.90 €.
2. Via PayPal on e-mail: lolacultura@outlook.com. 
3. Credit/Debit Card Payment (Visa, Mastercard, Maestro). 

4. Direct Bank transfer.

5. Pick up from the lab. Pick up your online order from our lab and make your payment here, free of charge.

 

Shipping Costs & Delivery 

Enjoy free shipping for orders over 20 € !

For orders less than 20 € you’ll be charged the amount of 3.00€.

Delivery period: 1-3 working days (5 working days for remote areas)
Carrier: Speedex Courier/ ELTA for remote areas

 

* All orders include tracking number. You’ll receive your tracking number via e-mail after your order is placed. You’ll be able to track and tracer your package during the delivery process.

** Please note: Orders registered until 12:00 (local time), are processed on the same day. Orders registered beyond that time, are processed the next day.

 

 

European Union and rest of the world

 

Payment Methods:

1. Credit/Debit Card Payment (Visa, Mastercard, Maestro).

2. Via PayPal on e-mail: lolacultura@outlook.com. 

 

Shipping Costs

Your shipping costs are calculated in real-time before the checkout, depending on your location and the weight of your package.

To calculate your shipping costs:

Step 1: Add your desired item(s) to your Cart.

Step 2: Go to your Cart and click the “Proceed to Checkout” button.

Step 3: Enter your country on the “Billing Details” section. Scroll down.

That’s it! Your shipping costs are automatically calculated in “Your Order” section.

 

Shipping Methods

Lola Cultura offers two shipping methods:

1. Fast Shipping with tracking (recommended): After your order is placed, you’ll receive your tracking number via E-mail. You’ll be able to track and trace your package at any moment. The estimated arrival time is 5 business days for Europe and 12 business days for the rest of the world.

2. Plain Shipping: Our affordable shipping method! The arrival time depends on delivery times within the destination country, as determined by the Postal Service of each country. No tracking number is included.

 

*Actual delivery time frames may vary due to weather, service delays, holidays etc.

**International orders may be subject to customs charges.

For more information, please do contact us at info@lolacultura.com

 

Where is my order?

After an order is placed and since a tracking ID was included, we will send your tracking number and the tracking info URL via E-mail, in order to track it.

If you did not receive your email containing your tracking number or if you have lost that email you can contact us at info@lolacultura.com and we’ll resend it to you.

For further information please do contact us by clicking here.